Returns & Exchanges

At Bean Bros, we want you to savor every sip; if you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened coffee and gear. Please note that for food safety reasons, all returned items must be in their original, sealed packaging.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare the Package

Carefully pack the unopened items in their original shipping box or a similar sturdy container to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing